Visual quality Standard for Applied Film per IWFA (International Window Film Association).
The glass with applied film shall be viewed at right angles to the glass from the room side, at a distance of not less than 6 feet (2 meters). Viewing shall be carried out in natural daylight, not in direct sunlight, and shall assess the normal vision area with the exception of a 2 inch (50mm) wide band around the perimeter of the unit.
To check on Warranty Submission Status, Please Text 813-422-5556.
The mobile window tinting service installation shall be deemed acceptable if all of the following are unobtrusive (effects during visual cure should be disregarded):
Dirt Particles, Hair and Fibers, Adhesive Gels, Fingerprints, Air Bubbles, Water Haze, Scores and Scratches, Film Distortion, Creases, Edge Lift, Nicks and Tears.
Inspection may by made within 1 day of installation. Obtrusiveness of blemishes shall be judged by looking through the film installation under lighting conditions described in previous paragraph.
Film Failure: Manufacturer warrants against peeling, cracking, adhesive failure, delamination, and color change for as long as the original customer owns the vehicle. the same rules apply for home window tinting installations.
This Warranty Does Not Cover:
Normal wear and tear,
Natural weathering or fading of surfaces and/ Or hardware finishes, including corrosion in highly corrosive environments.
Glass breakage
Film failure due to misuse or abuse
Buyers remorse
Film shade remorse (wanting a darker or lighter shade after install)
Damage caused by failure to provide maintenance, by alteration or modification to the window (e.g. customer applied tints or films, paint finishes)
Or as a result of any cause beyond the control (e.g. fire, flood, earthquake).
Proven Best Film in the market, warranty information bellow;
Warranty paperwork and Customer Sheets If You had film installation before February 15, 2025
Immediately upon finding any problem with your auto or home window tinting ( at least 15 days after installation), submit a “Service Order Request” or “warranty request” using our online form below.
After you fill out the Service Request Form below a representative will contact you within 48 hours after your form submission. We can respond more efficiently if you provide the following:
• Your name, address and daytime phone numbers. the same information that was provided to our technicians at time of mobile window tinting service.
• Sales receipt, warranty sheet or other documentation establishing proof and date of installation.
• A description of the problem.
* A picture of the issue (required)
Upon notification, we will investigate the problem. If the product is found to be defective, and is covered under the provisions of this warranty, Tint Express will provide the labor and/or materials needed to repair the product at no charge. If the defect cannot be repaired, Tint Express will provide a replacement. Tint Express has 30 days after initial claim of warranty to schedule warranty service. If initial appointment is cancelled for any reason, the company has 30 day after each canceled appointment to provide service. The company reserves up to 124 days to resolve the warranty issue in high season (between April and Sept) or 62 days (between Oct – March). If company does not complete the warranty in the time provided customer may reach out to manufacturer for warranty.
**failure to request warranty via our online system may result in delay on warranty process, please send email request before/VS calling**
Due to the nature of the product and the generous warranty terms from manufacturer, we do not offer a cash back refund policy. If the customer is unsatisfied with our service, is out of our service area or simply wishes to have their warranty done by another company, the manufacturer will cover it as long as it is a manufacturer's authorized installer.
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